The TELUS crew acknowledges that our get the job done spans many Territories and Treaty locations and we're grateful for the normal Knowledge Keepers and Elders who will be with us nowadays, individuals who have gone in advance of us and also the youth that inspire us.
I are a Telus customer considering the fact that 2001. I moved to my new place in August of 2020 And that i am still waiting for an optik TV box which i experienced requested proper soon after I moved in.
Sounds like somebody dropped the ball on your Optik Television box. I might stick to up with them to acquire this sorted out.
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@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time plus they hanged up on me, indicating which i ought to connect with throughout "common Business office several hours". Is that this for genuine?
If an automated assistant asks for The main reason of one's get in touch with, mention "I would like to make payment preparations for my mobility Monthly bill".
I see this to be a squander of a monthly Invoice which I trapped with for 3 many years. I'll discontinue it straight away when it my enslavement is concluded. This Invoice claims I owe excess $twenty five alarm allow charge and when I seek to phone their 1800 number I get this message you've got certified for just a health-related warn bracelet and the woman refused to respectfully let me go for the reason that I'm not fascinated. Called back and selected to bypass the supply then obtain the concept the range I have dialed is adjusted to ___ so I call that a single and have precisely the same healthcare notify message, bypass that and precisely the same message, telephone number is transformed but towards the one I dialed they reported it improved to.
The TELUS staff acknowledges that our work spans numerous Territories and Treaty spots and we're grateful for the normal Awareness Keepers and Elders who are with us these days, all those who have absent in advance of us and also the youth that encourage us.
The scammer known as this morning from your selection 17787193836. It absolutely was a lady. She presented me to alter my phones right into a loyalty method which was a way improved deal than what I have now.
I devote about $4500 a 12 months with Telus. In January I acquired an outside digital camera for $seven/thirty day period but regretted it and wanted to return it. It absolutely was new inside the box - only plugged in to test it. After a few hrs waiting on the telephone I realized that there's a $340 rate to cancel. That may be a ton for the $fifty digital camera. I pleaded Using the agent to waive the fee due to the fact I'm a faithful customer for therefore lengthy. He said a manager will simply call to debate. No person known as back again. A month later I tried yet again. Lastly, in April, soon after eight hours within the phone concerning this difficulty around that point, I gave my ultimatum… waive the significant cancellation charge or I cancel the many services with Telus and go somewhere else. No. So, I cancelled almost everything. A disgrace, for the reason that I have never experienced one problem Together with the Tv set, internet, or cell phones and appreciated Telus… for over fourteen several years. Even so the $7 demand persisted. Sigh. Much more several hours to the phone. Why Is that this the only way to speak? It is so disheartening and also a colossal waste of your time.
Only kind the small print of your respective inquiry inside a message and it will be despatched to some human agent. Messaging here is asynchronous (non-Dwell), to help you shut the application or go about your day when the agent is effective in the direction of locating you a resolution.
TELUS introduced our preferred and totally free Phone Regulate feature available for residence cell phone and wi-fi postpaid customers nationally. Telus technical support Encouraging block the majority of auto-dialed calls from reaching customers.
Automobile-suggest allows you promptly slim down your search results by suggesting doable matches while you kind.
I'm trying to renew my internet service following the two calendar year contract expired. We also have essential cable which I in no way use and wish to eliminate. It truly is unachievable To do that on the web, and the telephone number for support is rather perfectly hidden. I eventually acquired it from a reseller. I called the range, and listened to AI check out to obtain me to get it done on the web, but You cannot prevent employing a service online.
Was the leader and The main reason I are already a loyal Telus custiomer For many years. But This is often about to change!!